Exchange & Returns
No Refunds or Exchanges apply because every item it is HANDMADE.
Please make sure to check our size chart before your purchase.
However, if you receive your item(s) and find a visible defect, please contact us and describe the problem(s) and/or defect(s) immediately upon receipt. You will be asked to provide photos of the damages you are claiming to be present in your item. When you provide photos of your damaged item(s) we will discuss and come to a decision as to what actions will be taken. If you are requesting that damages be repaired by us (JSD), the artist, you will be required to send the item back within one week.
Please do not file a claim or dispute through PayPal or your bank without first contacting us. It is our goal to provide you with the highest level of customer service and satisfaction and escalating a situation to such extremes without contacting us first will only result in delays of a conflict resolution.